Why do businesses ignore the problems, continuing to cost them the most?

Years ago, I wrote about the most overlooked and expensive mistake businesses make: forgetting to renew their domain.

And here we are years later, and the story hasn’t changed much. Domain renewal failures still happen every single day, and they still cost companies real money, real customers, and real credibility.

But here’s the thing. Renewal lapses aren’t the only threat anymore. Today, businesses are losing traffic, email, security, and revenue for a whole new set of reasons hiding in plain sight.

If missed renewals were “the big one,” today’s overlooked risks are death by a thousand cuts. Let’s walk through the most common problems I see from clients, expired domain auctions, and everyday search marketing work.

1. DNS Records That Haven’t Been Touched in Years

DNS is often treated like a “set it and forget it” task, but it ages just like everything else. Old A records, dead MX routes, stale TXT entries, and missing SPF, DKIM, or DMARC slowly fall out of sync with your hosting, email provider, CRM, or site updates.

And what starts small eventually shows up as outages, lost email, bounce issues, and security gaps. But here’s a fix for this challenging issue: A quick quarterly review, especially after migrations or staffing changes, helps keep everything healthy.

2. SSL Certificates Quietly Expiring

Few things break trust faster than a browser warning that your site isn’t secure. Most companies assume SSL renews automatically, and it often does, until the one time it doesn’t. A single expired certificate can tank conversions, stop ad campaigns, and damage search rankings. Monitor SSL expiration dates with the same urgency you give domain renewals.

3. Forgotten Subdomains and Staging Sites Still Live

Many businesses forget about old subdomains like test sites, beta dashboards, dev blogs, and abandoned landing pages. These leftover environments often stay live, unsecured, and unmonitored, making them easy targets for phishing and brand impersonation. A twice-a-year audit to remove unused subdomains and secure the rest of the domain reduces most of the risk.

4. Redirect Chains That Break Without Anyone Knowing

Rebrands, campaigns, and URL changes often lead to redirect chains that stack up until something breaks. When they do, SEO drops, customers get confused, conversions slip, pages slow down, and search engines get mixed signals. Every time you update your site structure, map your redirects, remove chains, and clean up any loops.

5. Email Routing That Slowly Falls Apart

Email depends heavily on domain health, and even a small MX change or DNS cleanup can break routing for entire teams. The fallout shows up as lost leads, missing invoices, deliverability issues, and the familiar “I never got your email.” Anytime you update DNS or switch email providers, test sending and receiving from every key address.

6. Nobody Actually Knows Who Owns the Domain

Ownership confusion is still one of the most significant problems today. Marketing thinks IT handles the domain, IT assumes legal owns it, legal assumes the founder set auto-renewal years ago, and no one actually knows the login or account email. Mix in staff turnover and acquisitions, and the picture gets worse. Centralize ownership, document it, and make sure at least two trusted people have secure access.

7. Third-Party SaaS Apps Tied to Old DNS Settings

Most CRMs, payment processors, and email marketing tools rely on domain verification, which means a single DNS change can break key integrations without warning. Before updating DNS, take inventory of every system tied to it so nothing goes down unexpectedly.

Why This Still Matters Eight Years Later

Domain management isn’t glamorous, which is why it often gets buried under the busyness of real work. But the losses it creates are real.

Most of these failures aren’t technical at all.  Believe it or not, they’re simple oversights that snowball into outages, lost revenue, and damaged credibility.

However, the good news is that these problems are entirely preventable. When businesses treat their domain as an asset rather than an afterthought, they save time and money, and, let’s not forget, reduce stress.

A few minutes of attention each month go a long way. That’s where this simple checklist comes in.

A Simple Monthly Checklist That Saves Thousands

Ten minutes a month prevents ten thousand dollars in headaches over the long haul. Here’s the quick version I give clients:

  • Confirm domain renewal dates
  • Verify payment methods
  • Update contact info
  • Check DNS records for accuracy
  • Confirm SSL certificate expiration
  • Test email send/receive
  • Audit redirects
  • Review subdomains
  • Document domain access
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Written by Alvin Brown
He's an experienced and passionate serial entrepreneur, founder and publisher of Kickstart Commerce. Alvin possesses a great love for startups dominating their market using profitable digital strategies for greater commerce.