Seems like every few weeks or months I receive an inquiry about how to share or whether or not it’s possible to delegate access to a given GoDaddy Account.
There are a number of reasons for delegating access to a GoDaddy Account. Often times delegating access to GoDaddy account helps those of us that manage many customers to centralize and become efficient.
In addition, customers often prefer to have their very own GoDaddy account (highly recommended) as opposed to a paying a 3rd party person that likely co-mingles products and services in one account with multiple customers.
Over a decade or so ago, I would attempt to manage a spreadsheet of customer logins for GoDaddy accounts.
With 5 customers, the account access process was manageable. But it wasn’t long before I was at 10, then 20, then 40 customers.
Nevertheless, I couldn’t keep straight who’s account I was logged into at any given moment. And God forbid I purchase a product or service using the wrong account (YIKES!).
Although I’ve lost track of how many customer accounts there are today, the good news is the aforementioned spreadsheet used to manage customer account credentials has long been dead in favor of using GoDaddy’s built-in feature to request and delegate account access to manage products and services.
Login into GoDaddy and click Account Settings form the main menu and then select Delegate Access (see image below).
The next screen displayed is the Delegate Access page, and it displays the following two options for requesting and granting access:
- Accounts I can access – Account Access allows you to request access to someone else’s account to manage certain areas of their account
- People who can access my account – You can also grant someone access to your own account.
Accounts I can access
If you’re wanting to gain to someone’s account, then you’ll need to click the Request Access button.
Clicking the Request Access button displays the Request Account Access form. You MUST submit the account holder’s name and email address as associated with the account.
People who can access my account
If you’re wanting to someone else to gain to your account, then you’ll need to click the Grant Access button.
Clicking the Grant Access button displays the Give Account Access form. Submit the name and email address of the person you would like to grant account access too.
Access Level Requested
For both requesting and granting account access, the following options are available:
- Products, Domains, & Purchase – Access to manage products, domains, and purchase products using credit cards stored in the profile. No access to view or modify the payment information.
- Products & Domains – Access to manage products and domains only.
Be careful when using the first option, Products, Domains, & Purchase, as it allows for purchasing to occur. Again, be careful.
Delegates won’t be able to modify billing and purchasing data, but purchases can be made using store payment information.
The second option, Products & Domains, offers access to strictly manage products only (recommended).
Either option will grant access to manage, but choose wisely. That’s all it is to requesting or delegating access to GoDaddy account(s).
In closing, watch the quick tutorial video below as I highlight how to request and delegate access to GoDaddy account(s).
Let me know if you have questions or comments. Thanks, that’s all for now!